A chatbot to support communicationwith the client

Chatbots to support communication with customers are a powerful tool for improving customer service

• Welcomes new customers and provides them with information about your business.

• Responds to customer inquiries regarding products and services.

• Collects feedback and ratings from your customers

Answers to customer questions: The chatbot can provide answers to typical customer questions about products, services, prices, work schedule, and so on.

Help in choosing goods or services: The bot can advise the customer on the choice of goods or services, taking into account their needs, budget and other factors.

Order status tracking: The chatbot can provide information about the order processing and delivery status to the customer.

Collection of feedback and ratings: The chatbot may ask customers to leave a review or rating after a purchase so that the company can improve its services.

Real-time support: A chatbot can provide real-time support to customers, solving their questions and problems instantly.

The main functions of the Chatbot:

Main characteristics

Integration with popular messengers such as WhatsApp, Facebook Messenger, Telegram, Viber.

Artificial intelligence to analyze and respond to text messages.

Convenient interface for configuring and monitoring the bot.